Question 1

How are lessons delivered?

Accepted Answer

Lessons are live online video sessions with your teacher. You join from your portal at the lesson time — on most devices no extra software is needed.

Question 2

Can I book a trial lesson before enrolling?

Accepted Answer

Yes. Fill in the trial lesson form and our team will contact you to arrange a time that suits your time zone.

Question 3

How is memorization progress tracked?

Accepted Answer

After each lesson the teacher records the surah and ayahs memorized or revised and the level of mastery. Progress is based only on the teacher's assessment, never on simply opening a lesson.

Question 4

How do you keep children safe while learning?

Accepted Answer

A child's account is managed by their parent. Private messaging between teachers and children is only enabled under our safeguarding policy with the parent informed, and parents can see the schedule, attendance and reports.

Question 5

What if I need to reschedule a lesson?

Accepted Answer

You can reschedule or cancel from your schedule before the lesson, within the notice period shown there. Reminders are sent before each lesson.

Question 6

Can I choose a male or female teacher?

Accepted Answer

Yes. You choose your preference when enrolling, and we take it into account when assigning a teacher, in line with academy policy.

Frequently asked questions

General

Programs

Safety

Scheduling

Teachers

Frequently asked questions

General

1How are lessons delivered?

Programs

1Can I book a trial lesson before enrolling?

2How is memorization progress tracked?

Safety

1How do you keep children safe while learning?

Scheduling

1What if I need to reschedule a lesson?

Teachers

1Can I choose a male or female teacher?